Are you missing opportunities to connect with your customers?
Where and how do your customers interact with your brand?
If you don’t understand how your customers and prospects are engaging with you, how can you ensure you give them a consistently positive experience?
And if they aren’t getting a consistently positive experience, they’ll go somewhere else – in today’s digital world, all it takes is a few clicks.
That’s why you need to maximise every opportunity to talk to, engage and nurture your prospects and customers. And to do this, you need to regularly review your marketing touchpoints and even come up with new ones.
If that sounds like a lot of effort, don’t panic. We’ve created this simple touchpoint checklist that talks you through ten key touchpoints that will benefit your business. All you need to do is score each area and decide which areas you will focus on first.