Are you missing opportunities to connect with your customers?
One of the keys to having constant customers is to always be in their thoughts. Not long ago, you would need to touch base with a prospect about seven times in order to convert them into a client… now this has increased to over 20!
In today’s competitive markets, customers need to be wowed. They need to be actively engaged from the word ‘go’. It’s your job to maximise every realistic opportunity to talk to, involve and nurture your prospects and customers and provide the best customer experience.
But how do you achieve this without spending all of your time marketing?
We’ve outlined the 10 key touchpoints that all business should have in place, many of which can be run automatically to free up your time and peace of mind.