The rise and fall of

the accidental manager

In Discussion With Michelle Mook, Pro-Development Managing Director

In discussion with Michelle Mook, Pro-Development Director.

Join us for an insightful exploration into the phenomenon of "accidental managers" in businesses. We delve into what defines an accidental manager and examine why organisations continue to promote individuals despite the known risks. This discussion sheds light on the common practice of thinking leadership training isn't needed until it is too late, and explores its implications for the business, the accidental manager and their teams.


Discover the inevitable consequences when businesses promote managers without adequate preparation, and learn effective strategies for small businesses to enhance internal promotions and achieve better results. Gain valuable insights into improving team retention and attracting top talent, as we discuss actionable steps for businesses and managers to become more appealing employers.

Don't miss this opportunity to uncover key strategies for fostering strong leadership, optimising workplace culture, and driving organisational success.

Watch in full now

Key takeaways...

  • Understanding "accidental managers": Learn what characterises an accidental manager and why this phenomenon persists in organisations despite its risks
  • Lack of training: Explore the consequences for businesses and teams when managers are promoted without adequate training and support
  • Strategies for better promotions: Discover actionable strategies small businesses can implement to improve internal promotion practices and achieve more effective leadership outcomes
  • Enhancing employer appeal: Gain insights into how businesses and managers can enhance team retention and attract top talent by focusing on workplace culture and professional development opportunities
  • Path to sustainable success: Learn how investing in leadership development and creating supportive work environments can contribute to long-term business success and employee satisfaction

Register NOW and access my full unedited discussion with Michelle.

We dig deep on each of these critical areas and share key insights to assist you.

Meet Gary & Michelle...

After over 25 years in high-growth businesses delivering results at a senior level, Gary knew he could use his skills to help SMEs.

A straight-talking, no-nonsense Yorkshire man, he now helps business owners to have the freedom to choose how, when and where they work through a range of online and in-person programmes.

Having turned around his business and his lifestyle as a result, Gary now runs two successful businesses and it’s this experience he uses to help other entrepreneurs ditch the guilt, start earning what they are worth, and creating the ability to make choices about how they spend their time.

He creates what many hard-working business owners are missing – the freedom to choose.

Gary holds a key role in the Association of Business Mentors in the UK and regularly engages business and university audiences about building the right business to give freedom and choice.   

Michelle has a passion and talent for developing others. She believes that what is important in life is making a difference to people and does this through honesty and integrity along with a sense of fun.

She is an award-winning trainer, natural facilitator and highly successful coach with nearly 20 years’ experience working with various blue chip companies, local authorities, the NHS and smaller private companies. 

 Michelle founded Pro-Development to support businesses across Yorkshire and the Humber with their retention and development needs helping them to deliver against their growth plans.  Along with her team of 11, they deliver bespoke solutions that drive the right outcomes through employee engagement, consultancy, leadership development, training/coaching and team development. 

Michelle has extensive expertise in working with senior leadership teams with development programmes and coaching to support their ambitions to become high performing teams and workplaces .